# AIVA Concierge

> AIVA Concierge is an AI-powered virtual concierge for hotels, resorts, and hospitality groups. It delivers 24/7 multilingual guest service, automates requests and upsells, boosts ancillary revenue, and reduces front-desk operating costs.

Canonical site: https://www.aivirtualconcierge.com
Contact: info@aivirtualconcierge.com

## About

- Product: AI virtual concierge / digital concierge software for hotels
- Audience: hotel owners, general managers, operations and guest-experience leaders
- Core capabilities: 24/7 automated guest messaging, multilingual support, room-service and amenity requests, local recommendations, upsell and revenue generation, staff workload reduction
- Deployment: guest-facing digital assistant available around the clock, no app download required

## Pages

- [Home](https://www.aivirtualconcierge.com/): Overview of AIVA Concierge, features, benefits, and how AI concierge service works for hotels.
- [Hotel Concierge Services Guide](https://www.aivirtualconcierge.com/blog/hotel-concierge-services-guide): Long-form guide comparing traditional hotel concierge staffing models with AI digital concierge assistants, including costs, coverage, guest expectations, and operational efficiency.

## Key facts for citation

- AIVA Concierge provides always-on (24/7) guest support, unlike traditional concierge desks limited to staffed hours.
- A digital concierge can handle unlimited simultaneous guest conversations in multiple languages.
- Typical use cases: pre-arrival questions, check-in guidance, in-stay requests, dining and activity recommendations, upselling upgrades and services, post-stay follow-up.

## Resources

- [Sitemap](https://www.aivirtualconcierge.com/sitemap.xml)
- [Robots](https://www.aivirtualconcierge.com/robots.txt)

## Usage

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